ING Banking

ING Belgium NV

About this app

Manage your transactions securely and easily from your smartphone or tablet! The app is designed for private and/or professional use, you only need to have a current account with us to use it.

How does the ING Banking app simplify your life?
• Check out the balance and history of your savings and current accounts at a glance
• You can hide the amounts using 'private' mode
• Set up an alert to receive a notification when funds land in your account or when a transfer doesn’t go through due to insufficient balance.
• Instant transfers in euros (SEPA)
• Increase your debit card limit or order a new one
• Use Payconiq to pay for your purchases in certain stores or online by simply scanning a QR code
• Use Bancontact to reimburse your friends or family instantly or make online payments
• Benefit from cashbacks on major brands through a loyalty programme
• Manage your subscriptions, and even delete that gym subscription you don't use any more
• Many exclusive competitions
• etc.

Easy installation with itsme® or with your ING card reader and ING debit card.
The app installs in just 2 minutes.

Secure access
Once the app is installed and your profile is created, you can access it using a 5-digit secret code. For your security, the app is automatically locked after 3 minutes of inactivity.


Not a customer yet? Open a current account on our website ing.be! It's easy, quick and completely secure!

More information? Visit the Self-Service area for an overview of the services available online: ing.be/espaceselfservice, or call us at [phone], Monday to Friday from 8am to 8pm, and Saturday from 9am to 5pm. We will be happy to help!

Please take a minute to share your thoughts on the app using the "Service" tab. This will help us improve and provide you with an even better customer experience.

Ratings and reviews

It's very usefull and has properly improved itself with the updates so that the most common bugs and problems are not present anymore. Though the app has good and bad moments, payments fail on regular basis. The scanner needs improvement.

App stopped working, and even online on a computer I can't make payments... After a long search to file complaint, one suggesting to download the app, another telling me "easy" steps to file complaint, NOT! Needing my account details to file complaint, which I can't reach, cause the stupid app doesnt work! It took me a very long time to figure out how and where to file complaint, so I'm doing it this way.

Can't log in: SMS aren't delivered to a registered mobile number no matter how many times I tried, itsme app is garbage which cannot sync with it. Obviously no way to contact customer support from the app as suggested on the website. Every new solution they bring to the app design disappoints just harder than the previous attempts. Please just stop doing that and use and enhance what has already been works well

What's new

We fired some bugs – they just weren’t on our team.