For now I'm giving this app three stars. It is easy to navigate and I do like the way the clothing is presented. What stopped me though from giving this app five, or even four, stars is that you cannot filter or sort clothing. It could be a marketing ploy of sorts but it is something I find annoying to the point where I find the app a turn off. Also, something that is not necessary, but I always like it when shopping apps have a "wishlist" or "like" option for products. It makes it easier find or remember the products you love but are not ready to buy.
The search function doesn't work which makes it very difficult to find anything. The find in store option doesn't work. I went 2 hours to a Zara location to find a pair of heels that the app told me were in stock... they weren't. I didn't even get an apology when I emailed Zara.
I had ordered a dark blue jeans but i received a light blue jeans. Though this jeans is also nice but it would have been better if i was informed about this. I gave only 2 stars because i dont want to take such risk again.
You can look at the products, order them, then forget anything you'd expect with an online store, no order tracking, no customer chat support. zara is expected to do better.
Works well. Has in store availability info, can't remember any time having issues with in crashing unlike other similar apps
Worst experience... Customer services not up to mark....product not received I just hated n give zero star I want my money back
Design updates and other improvements