Cortext

Imprivata, Inc

About this app

Imprivata Cortext® is the secure communication platform for healthcare that enables hospitals to replace pagers for improved care coordination, patient safety and patient satisfaction.

Imprivata Cortext enables healthcare organizations to:

- Communicate securely from any workstation or mobile device

- Improve security and ensure HIPAA compliance with streamlined communications for healthcare

- Improve provider efficiency and patient satisfaction

- Utilize context-rich messaging to improve inefficient communication technology

- Increased adoption and ease deployment with Imprivata OneSign integration


Key Clinical Features:

- Secure text, photo & group messaging

- Multi-site communication

- Multi-device with real-time message sync

- Delivery and read receipts

- User-set customizable Availability Status

- Quick responses and callback requests

- Out-of-Network messaging to affiliated providers

- Clinical system integration


Key Administrative & Security Features:

- Active Directory authentication

- Single Sign-On integration

- Verified for HIPAA compliance by 3rd party

- 256-bit Encryption in transit and rest

- Remote Wipe & App PIN enforcement

Ratings and reviews

Unreliable doesn't even begin to cover it. For an app intended to comply with secure information requirements and provide a means of communication for healthcare workers, it fails at every turn. It constantly and randomly shuts down, doesn't reliably send/deliver messages, and now a fun new twist... locks me out of the app, citing incorrect passcode after a single attempt. I have to uninstall and reinstall the app on a weekly basis.

Constantly loses sync with server, requiring restart of app. Will go hours without notifying you of messages until it randomly reconnects and then floods you with all the delayed messages. When composing messages, app will lose sync with server and won't tell you until you attempt to send. Stay away until these issues are resolved. If it weren't for the connection problems, I'd have no problem with the app.

Completely unreliable. For an application intended for use in healthcare, this product fails miserably. The errors are many, and the app functions in one of three ways: 1. Works normally (I'd estimate this happens perhaps 30% of the time), and messages are received within a few seconds. 2. Receive an audio notification of a message arrival, open app, no new messages displayed. Message arrives anywhere from 10 minutes to HOURS later. Great for timely patient care! (that's sarcasm by the way...) 3. Message is sent, but no audio alert or message for 10 minutes to HOURS after the fact. This is NOT a wireless signal issue as I can be at my desk when all three of these scenarios occur, and I have a strong wireless signal. Our health system has had multiple challenges with this system over the past several months, and we are a hospital with 2k employees and 200 physicians, many of whom rely on this system as a primary form of communication. If your health system is considering licensing this software, DON'T...at least not until they have competent engineers that can resolve these issues.

What's new

Imprivata Cortext for Android 4.5.2 includes the following fixes:
Notifications are again enabled after Do Not Disturb expires.
The login screen now includes a link to Self Service Password Reset, if applicable.
Meets Google’s requirements for Android 13 compatibility for Play Store apps.