Kacey Kokinda
It lags terribly & the selections are not the same as the website. It took me forever to get my rewards added to the order. First it says coupon not found and when I tried again it would say it was already added to the order but when I looked it wouldn't show. I would have to go back out and back in and then it would be there. The $8 subtotal minimum for a web order sucks especially if you are using rewards. If you are going to charge $5 for delivery it should go towards the minimum
2 people found this review helpful
Shelley Ark
Food is great, app sucks!!! Insists I use a store farther away from my house. Our favorite location is 1.2 miles app takes me to 2.5 miles away store! Tried different phones, tried through website, tried as guest, uninstalled and reinstalled. I would order by phone because that is what my husband does and they know his order BUT then you can't use online only coupons. I have never been forced to another farther away store with any other company. Also signs out when hit back. Fix been years!
1 person found this review helpful
Jeff Marshall
This time wasn't so bad but the previous 3 times were so bad I would have given 1 star but what can I say I like their pizza I just think they should invest more in the app. One more thing. Stop asking for a tip. If I took the time to order thru your app and go pick it up, where does the service from someone come into play. In fact, you should be giving more of a break off the order.
1 person found this review helpful