Kevin Dobias
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App constantly flips between portrait and landscape. It's completely unusable on m Pixel 8. Update, this is still a problem. If anyone is having problems with it, it's related to Gesture controls being turned on. Switching the phone to 3-button fixes it, which makes zero sense since older Pixels didn't have this problem. Editing again to point out the customer service replying to these called me "Andrew," showing that the entire company is lazy and expedient, not just their devs
20 people found this review helpful
Resideo Technologies, Inc.
March 29, 2024
Hi Kevin, thanks for the update. We are appreciate your patience while we work on fixing this issue. -Joey
Ketan Patel
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Basic app with little to no features, this is an extremely limited functionality app, archaic UX experience. Reply : I don't need assistance, the UX is dated, there is not other way to out it. Look at your competitors for example, their UI is intuitive, easy to navigate and visually appealing. Additionally, your app lacks many programming features suc as (but not limited to) : FAN on scheduling, heat & cool [combo] scheduling.
2 people found this review helpful
Resideo Technologies, Inc.
April 9, 2024
Hi, thanks for the review! We are always looking to improve the experience for our users, and really appreciate the feedback. Feel free to contact us at 1-800-633-3991, or through our Facebook page Honeywell Home if you require further assistance. -Cesar
DAVID BRYANT
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The app was easy to install and immediately connected to my thermostat. But the connection only lasted a few days and now I need to troubleshoot why it's not connecting. It might not be the app. Also, the app provides very little information. I am disappointed that it does not record the energy consumption by the furnace. It doesn't capture any history of the system operation. The scheduling tool is a bit awkward, but it seemed to be okay. Generally not as useful as the Nest app.
3 people found this review helpful
Resideo Technologies, Inc.
March 26, 2024
Hi, thanks for the review! We are always looking to improve the experience for our users, and really appreciate the feedback. Feel free to contact us at 1-800-633-3991, or through our Facebook page Honeywell Home if you require further assistance. -Cesar