Ryan Thaut
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UPDATE: I was able to resolve the issue after disabling DuckDuckGo's App Protection, which apparently prevents this app from loading available WiFi networks for some reason... After a recent update, my opener was offline, and I couldn't reconnect it. Removed it from my account and re-added, but it refuses to load/display available WiFi networks so I can connect it. It just spins on "looking for networks" after I connect to the built-in WiFi.
Overhead Door Corporation
February 14, 2024
Hello Ryan,
If you are still having issues you can call our team at 1-866-599-4995 so they can help get you back up and running.
Rob Kirkpatrick
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This review goes on both the Overhead Door app and the MyQ app. I've had both for the past two years. They are both great openers. The OH Door app is very frustrating in comparison to the MyQ app. It requires a fussy hold on a small target to begin operation, then may timeout. The MyQ app is much friendlier with a big button that just works. Added: OHD app is slower to connect & refresh. The UI on MyQ is friendlier and response is faster. OHD app needs a full overhaul.
2 people found this review helpful
Overhead Door Corporation
February 14, 2024
Hello Rob,
The press and hold feature was added to prevent accidental opening of the door with the phone in your pocket. I will send your info on to the team for discusssion.
P Brady
The functionalities of the app are great...once you get connected. I've had 2 routers go bad and reconnecting 2 doors to wifi is a 1-2 hour waste of my time. Connects to the openers pretty easily, but finding the wifi could take 8-10 15 minute circles of death before it hits, then when it does, zero issues. Perfect signal, the router is right above the openers on the next floor. The app itself is the only saving grace.
3 people found this review helpful