FirstMobile

FirstBank Nigeria

About this app

FirstMobile is the official mobile banking smartphone application from FirstBank. It provides convenient access to both financial and non-financial transactions by FirstBank account holders via their mobile phones/devices. The service is available to FirstBank account holders with Naira MasterCard and/or Verve cards.

The App is sleek and convenient to use – evident in its DIY enrolment process as all FirstBank customers with Verve and Naira MasterCards can begin using the App without having cause to visit a FirstBank branch. It is also poised to offer a more reliable and definitely more convenient digital banking experience, whilst complementing our plethora of lifestyle offerings.

What’s New in revamped FirstMobile 2.0.0?
Revamped UI/UX: Users now have a more exciting interface and experience.

Improved dashboard: This update enables us to give you a more personalized and customizable experience. The feature showcases high level display of the mobile banking user’s spending patterns highlighting the inflows and outflows in the user’s bank account, thereby helps in making better financial decisions.

Frequent transactions: This feature smartly aggregates the most frequent transactions (Transfers, Airtime purchase, Bills payment) a user carries out based on historical data and presents it to the user in a friendly manner. This allows the user to easily access his/her frequently completed transactions and re-initiate such with few clicks of button.

Top-up from contact: This feature allows the mobile banking user to “select from contact list” while carrying out transactions for Airtime recharge.

Favorites/Beneficiary management: This feature allows a mobile banking user to add new user as a beneficiary for Transfer, Bills payment and Airtime transactions. Favorites contacts can then be selected from the beneficiary lists and becomes readily available on transaction home page to easily complete transactions with just a few clicks of button.

Biometrics for transactions: Android users can now use their fingerprint to consummate transactions- An easier and innovative way to validate transactions.

Personalization: This feature allows the mobile banking user to personalize their dashboard and their beneficiaries for Transfers, Bills payment and Airtime transactions by uploading pictures.

Ratings and reviews

This App can cost you a whole lot of money because it does not work right. I made a transfer that failed and I cancelled it. Repeated the same transfer and it failed again. But my account was debited. When I logged-off and logged back in the amount was credited. I gess that's the "Naija effect". First Bank can't get an App that serves their customers well.

App is becoming very terrible and unstable. Can't login at all. Always displaying network display failed error. You guys should upgrade your technology. The app is terrible. After several tries, still having issues. What exactly do they have as a tech team if they cant give customers smooth experience. A big shame! If playstore could give a zero rating, I think this app deserves a zero rating.

Why was the transaction receipt changed? I loved the old one better. Who came up with the change? You guys should go back to using the old one - the change wasn't necessary. I'd also like to commend the new feature of having get your transaction receipt. Before now, you can only get it during the transaction, and sometimes when networks fails, that's the end of it - no way of getting the transaction receipt. Well, thank you for adding that feature. Shout-out to whosoever idea it was.

What's new

- First Credit loans - access quick loans to fund your transactions.
- Card delivery and activation - get your debit card delivered and activate at your convenience.
- Transaction receipt generation from transaction history.
- Fx sales - convert your FCY to Naira.