Peter Zelaya
The activity itself is fun. The app? Not so much. Getting the app to unlock the board was a hassle. (Have to resend the unlock code ALOT until it actually does). Luckily the rental itself doesn't start until you actually remove the board. Went for about an hour. Upon returning. Trying to get the board back on the lock gave me the same problems as getting it out. It took more than 10 attempts to lock the device back in place and end the rental. The clock doesn't stop running until you do. Fix pls
8 people found this review helpful
jessica lyn
Awful experience. Not only does the software not work, the person I spoke to on the phone was rude. I spent 30 mins trying to troubleshoot, asking questions about how the app actually connects to the board lock and she treated me like I was arguing over her precious software. From what I gathered, the software requests Bluetooth access, but it also tries to use "nearby devices" but does not actually request the permission. The result was the app does not unlock the boards. Went elsewhere.
2 people found this review helpful
Oh no! We sincerely apologize for the troubles you've experienced. We'd be happy to take a look into this for you, please contact us at support@padl.co. Thank you.
Robert Strunk
After reading all the bad reviews I was skeptical. Did it anyway and I'm glad I did. The whole process was smooth and easy. Used the app to rent a board. Pulled it out with no problems. Used it for a bit and returned it. Getting the board back on the rack and ending the rental session on the app was super easy. No idea why people are having such a hard time with it.
2 people found this review helpful