Michael Shoemaker
When the app works, it's great. But... It works half of the time at most. I've taken three road trips in the past year & subscribe to get the discounted rate but the app gives me a payment processing error whether I tap ir swipe forcing me to either call customer service & be on indefinite hold or use a credit card & pay the full rate. On my last trip from Texas to California and back I overpaid mote than $200. Either your software is problematic on a Samsung ZFold 4 or it just sucks.
5 people found this review helpful
Jorge Garcia
A few things to fix with the app: Don't zoom out the map every time you choose a station. I am trying to find a station with a charger open. I don't want to have to zoom back into the area I'm driving in. Use a green/yellow/red system for available stations. Green = 2 or more stalls open for last 30 minutes. Yellow = 1 stall open. Red = no stalls open. This system would make it easier to navigate. And tell the bosses...more chargers! Tesla has stations with 20+ stalls. EE? 4, maybe 6. Sad
6 people found this review helpful
Kirk Hasko
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Since 2/23/24, the app crashes and will not open. Yes, I have uninstalled, & reinstalled the app three times. Why can't EA be reliable. If the charging stations work, then their app crashes constantly. If the app works, then the charging stations don't work. Someone who cares about electrifying the US car industry needs to buy EA and run it right.
21 people found this review helpful