Hik-Connect - for End User

Hik-Connect

About this app

The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.

Key Features：
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login

Ratings and reviews

Update 26 Apr 2024 They finally resolved the issue! I am glad to be able to use both wifi and remote versions again. But after some months thougy.... so I updated to 4 stars from earlier 1 star. 30 Jan 2024 with recent update, I realised I cannot view my camera remotely when I am outside, unless I delete the home network view from my hikconnect. so frustrating.

I must have missed a few updates as UI has changed significantly. But this, or a recent, update has made my whole CCTV network useless as it appears I can now only view cameras, whether direct or via NVR, if I'm on the same subnet as the camera/NVR. Since my cameras and other security (mostly non-Hik) devices are on a dedicated VLAN that means switching VLANs - it's quicker to just stick my head out of the window! - and I can't access cameras via 4G or wifi when out of the house. USELESS.

EDITED no live view for nearly 15 days now, unplayable notifications. This is getting ridiculous. Fix this problem ASAP!! Since updates I keep getting blank notifications several times a day. Notification comes through that line has been crossed. Go onto video which is blank preview picture and says unavailable when try and play. Also when out of the house app rarely connects to cameras even in 5g areas. Even inside the house is not connecting in app since update.

What's new

1. Personal mode supports the Auxiliary Care Radar (DS-TDSB00-EKH).
2. Personal mode supports network speakers, supports uploading local audio from your phone to the network speaker, and supports configuring scheduled broadcast tasks.
3. Personal mode supports alarm output enable/disable of cameras and shared cameras.
4. Personal mode supports retrieving your encryption password/verification via email.
5. Team mode compatible with network devices