Capital Blue Cross VirtualCare

Contains ads
3.7
399 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The doctor will see you now (literally).
Meet with a doctor from the comfort of your home, or nearly anywhere else.
Virtual Care connects you to a doctor 24/7, no appointment necessary.

Get access to:*
Diagnoses and treatment plans from a board-certified medical professional
Prescriptions
Answers to your medical questions

*If offered through your plan

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.
Updated on
Feb 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
386 reviews
Connor Toth
December 9, 2023
For dependents, it is literally impossible to use. To sign up, dependents have to state their relationship to the subscriber, but the drop down menu is completely blank. I was able to get my dependent signed up on the computer, but when they went to schedule an appointment, the mobile app asked the same questions and had the exact same bug. Please fix this as soon as possible development team, as you are literally preventing patients from getting care.
3 people found this review helpful
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Stephen Muntzenberger
October 14, 2023
Update: Greater than 1 year later and the known bug has not been fixed. Absolutely abysmal for something as important as health care. Trying to get in to have my daughter examined. It won't let me sign in unless I select a relationship. The pull down menu is blank for relationship. I am stuck and there is no technical support I can find. She is already in the app as my daughter. I have the most current version. This app is now useless.
4 people found this review helpful
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Cistern
January 2, 2023
This app used to work quite well for me. Now, not so much. I have changed phones and it is impossible to use the drop-down menu to designate your relationship to the primary insurance holder. This works fine on a desktop, but the Android app appears to be bugged. This has been ongoing for months and always happens even on different phones. Please fix, ASAP!
5 people found this review helpful
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What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed