jodi lewis
Signed up, filled out everything on the website. Downloaded the app, but couldn't log in. Thought maybe it was because I had JUST set everything up & gave it a day or two. It's been over a week. I received an email that my box shipped. Still can't get in the app. Only thing saving it from one star was the prompt response when I messaged about the issue. I'm waiting to hear back. Hope the box will be better & I don't regret leaving Ipsy. Their app is far superior, so a better app is possible.
16 people found this review helpful
Chel C
The fill out profile pop up when you click boxes won't go away so I can't see what's behind it. Navigation is incredibly confusing. The area to buy extra products as a side scroller is completely hideous and not user friendly. The overall feel of the app feels like a middle schooler designed it. Ipsy isnt much better in that aspect, but the buying extra products area is a lot better. This app is so frustrating it kind of makes me want to cancel.
15 people found this review helpful
Brooke Conaway
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I LOVE Birchbox, but this app just keeps getting worse. You have to force stop the app to get it to load nearly every time you open it. The "boxes" option is almost never there. You have to force stop the app to get it to show up. I no longer get push notifications. I didn't turn them off, they just stopped happening. When I did get them, I would tap the notification, but the app would just open and try to unsuccessfully pull up the homepage. Can't use my points. Horrible app.
68 people found this review helpful