Credence Well-being

Castlight Health

About this app

Credence Well-being connects you to everything you need to easily manage your health. With Credence Well-being, you can:

- Find quality, in-network providers near you
- Know how much care will cost before you see a doctor
- Get free health resources tailored to you
- Achieve your health goals with a helping hand
- Access all your benefits and programs in one place

Credence Well-being is available exclusively to individuals and their dependents who have access to Credence through their employee benefits program. Features vary depending on your employer’s offerings.

Not sure if your employer offers Credence Well-being? Ask your employer’s Human Resources department.

Note: Credence Well-being supports major activity trackers including Apple Health, Fitbit, and Garmin — so you can easily sync your activities.

Castlight is an independent company providing wellness tools and services to Credence members. Credence is an independent licensee of the Blue Cross and Blue Shield Association in Alabama.

Ratings and reviews

Since their last update, I can no longer log in! I can log in to the website just fine. I have changed my password, I've uninstalled and re installed. Nothing works. I tried emailing their support, and it comes back as not sendable. I had been working with the care team to get a rheumatologist. If you wait too long to respond they close your chat. So all that work that's been done is gone. There is no care team chat on their website. Was hoping to finally get help, but now I'm back to zero.

I'm unable to successfully search for covered providers in the app, and when I go to the website, it automatically redirects me to the app. Same result on a mobile device, laptop, and desktop... unable to search for providers.

So good I now travel 30 minutes for my visits since she moved out of my home town to another city.

What's new

Bug fixes and performance improvements.