Banfield Pet Hospital

Banfield

About this app

Petcare management in your pocket! Download now and get secure, easy-to-use access to your pet’s veterinary information anytime, anywhere with the Banfield Pet Hospital app.

· Easily make and check appointments.
· Get details about your next appointment.
· Pick the appointment type that’s right for you.
· Get alerts for duplicate appointments.
· Send us even more info about new pet patients.
· Stay on top of your pet’s preventive care needs with our easy-to-use dashboard and timely reminders for appointments, vaccinations, and more.
· View, filter, and download your pet’s records — including medical summary reports, medications, lab tests, visit summaries, and invoices.
· Attend virtual visits directly through the app with push notification reminders.

Have an Optimum Wellness Plan? The app is a great place to ping Pet Chat™ for 24-7 live advice to give you petcare peace of mind.

Don’t have an Optimum Wellness Plan? Visit our website to check out our smart packages of high-quality preventive care services like vaccinations, physical exams, deworming, and more for cats and dogs!

Ratings and reviews

edit: 2/2024 I had my account reset and re-registered. things seem to be working much better so far for me (website and app). thank you to the support team! - The app is glitchy and serves almost no purpose except taking up memory on my phone. I still (since march 2022) can't even log in properly bc it keeps telling me to change my password but when I do, "an error occurs" ... I've been told to contact web support, and I'm awaiting a response.

Love the vet, but your website and app are just awful. They never work. Ever. Today it took me to my dashboard just fine, let me halfway make an appointment for a pet, then couldn't connect to the availability for selecting a date or time and kept saying "something went wrong". So I tried on the website, but it wouldn't load any of my pet's profiles and had a blank dashboard. So I went back to the app, and what do you know, all of my pets are gone from it also and the dashboard is blank.

App is functionally useless. My pets don't show up on the dashboard, and when I go to the "my pets" to hit the toggle to show them (they're in there) the toggle turns itself off a second after I turn it on. So I can either re-add a brand new pet to book appointments for an existing one and ignore the app and can the clinic. Note that their website is just as bad.

What's new

Technical updates and enhancements.