BlueCare Anywhere

Blue Cross Blue Shield of Arizona

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About this app

See a doctor anytime, anywhere. With BlueCare Anywhere, Blue Cross Blue Shield of Arizona (BCBSAZ) members can see a board-certified doctor, counselor or psychiatrist on a mobile device. It’s the easy way to get immediate care– any day, any time. Why wait to start feeling better! Just sign in and connect to your live virtual visit. All doctors are board certified with an average of 10-15 years in practice.

Fast help for common health issues
Doctors can diagnose and prescribe medications for routine health issues, including:

Common Illnesses and Injuries:
Cold, flu, fever
Cough, bronchitis
Sinus infection
Sore throat
Diarrhea, vomiting
Pinkeye
Headache
Sprains, strains

Counseling and Psychiatry:
Depression
Anxiety
Weight concerns
Smoking cessation

Simple. Convenient. Time-Saving.
BlueCare Anywhere is a BCBSAZ health plan benefit. That means you will pay a copay for your virtual visit like you do for an in-person visit. Best of all, you don’t have to drive anywhere to get care and there is no waiting room to sit in.

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.

Ratings and reviews

It doesn't work. It is the app provided by my insurance but will never connect to that insurance. When it has that error, the app just asks you to pay cash. It doesn't tell you what the issue was connecting to your insurance or give you any options to change the information that you entered, or provide any help. And you have to enter seven pages of information before you get to that point, so if you want to try again you have to manually enter it all again. For nothing.

I think this is a pretty good alternative when you just can't make it to a doctor or they can't schedule you soon enough! I waited for a physician for about 8 minutes, and my phone stayed on while i was on hold did i didn't worry about my session timing out, which was nice. My physician was very nice and helpful, got me a prescription right away! As for the app itself it is pretty straightforward and intuitive, the menu could use more leading between items and I'd change "Settings" to "Account"

Constant errors with reading insurance information. Many times it cannot contact my insurance and makes me pay full price. Multiple emails to customer service to resolve. Then after resolving the issue, it only takes a month to go right back to not reading insurance Not sure if this is an app issue or what. Frustrating when you can't have your appoint. because it can't read your insurance. Also once you get to the point of cost, it will not let you back out and have to pay the full price.

What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed