2.5
226 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

The Altec Smart Security System 2 app allows you to easily connect and control your Live Video IP Cameras via any mobile device from anywhere and to setup your Live Voice Speakers to control your smart home with your voice.

With the Altec Smart Security System app, you can see what is going on in your home 24/7. Get automatic alerts from your Live Video IP Cameras on motion and sound detection events. The Speakers section is the entry point for the quick start guide and user manual for your Live Voice Speakers.
Updated on
Jan 15, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit

Ratings and reviews

2.4
212 reviews
Melissa M
July 8, 2021
The last update was an improvement, but it still has some annoying limitations & confusing language. ETA: When setting up tap to run/automation, the bulb control options are limited to switch/brightness (no option for color or scene) so there is no way to control whether the light is white or colored when it comes on, unless I make sure it is set to that color the last time it is used. There should be a way to select a "scene" when setting up automation.
11 people found this review helpful
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Sakar International, Inc.
July 3, 2021
Hi Melissa, can you please share which features you find difficult to use? Please contact us at +18552924087, we will be happy to answer your questions.
Sunny
October 4, 2023
The app, as well as the device, is impossible to use. I barely got it set up in the first place. I'll admit once I had the light bulb going it was nice. However, I moved (with the same wifi) and now it has refused to reconnect ever again. I have tried uninstalling and even making a whole new account. The device just sits there blinking while the app says there are no devices nearby. Very frustrating and disappointing.
5 people found this review helpful
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Sakar International, Inc.
October 5, 2023
Hi Sunny, thank you for reaching out to us. We are sorry for the issue to connecting the light bulb with wifi . Please reach out to us at + 18552924087 or alsupport@sakar.com, quoting ticket number 12101, sharing more details. We will try and help fix this for you. Thank you.
susan karriker
December 30, 2023
I have had a wifi video doorbell for several years and have NEVER been able to use it bcuz it has to use this poor excuse of an app. I was hoping that maybe by now this would be fixed. Duuuuuhhhhh! Still can't use the doorbell bcuz this won't stay open to add device. It just comes back and has a statement that this app has a bug!! NO S#%T!!!!
3 people found this review helpful
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Sakar International, Inc.
March 14, 2024
Dear Susan, thank you for reaching out to us. We apologize for the issue experiencing with the app. We request you to re-install the app and check if it resolves the issue or please reach out to us at +18552924087 or alsupport@sakar.com, quoting ticket number 12113, sharing more details. We will try and help fix this for you. Thank you.