Ally: Bank, Auto & Invest

Ally Financial

About this app

Making your financial life simple and secure has always been our thing. Easily manage your bank, credit card, invest, auto and home loan accounts on the go — all in one app.

Ally Auto

• Make one-time vehicle payments or use Auto Pay to schedule future payments
• Manage multiple vehicles from your Snapshot
• Stay on top of your financial health with free FICO® Score updates

Ally Bank

• Save more with smart savings tools: buckets and boosters
• Avoid monthly maintenance fees and hidden fees
• Your deposits are insured by the FDIC up to the maximum allowed by law

Ally Credit Card

• Make secure credit card payments, review credit statements, and check your FICO® Score for free
• Ally Mastercard credit cards available by invitation only

Ally Invest

• With Robo Portfolio, choose one strategy, then select cash enhanced for no advisory fee, or invest more money in the market with a fee-based, market-focused portfolio

• For the more hands-on investor, trade commission free on eligible U.S. stocks and funds with Self-Directed Trading

• With Personal Advice, start with a $100,000 minimum in assets under care and receive ongoing guidance from one dedicated advisor for all your assets — even ones we don’t manage

Ally Home

• Track your progress toward paying off your home loan with real-time updates
• Use autopay to set up recurring payments with no additional payment fees

We’re serious about security

• We never store personal or account information on your phone
• Our security codes provide extra protection when you log in from a computer or device we don’t recognize
• Our online and mobile security guarantee protects you against fraudulent transactions

You should know

• The Ally app is free — your mobile carrier’s message and data rates may apply
• FICO® is a registered trademark of the Fair Isaac Corporation in the United States and other countries
• Deposit and mortgage products are offered by Ally Bank, Member FDIC; Equal Housing Lender, NMLS ID 181005
• Savings buckets and boosters are features of the Ally Bank Savings Account. Spending buckets are a feature of the Ally Bank Spending Account
• Early direct deposit, a feature of Ally Bank’s Spending Account, offers eligible direct deposits up to two days sooner

• Securities products and services offered through Ally Invest Securities LLC, member finra.org/#/ / sipc.org. For background on Ally Invest Securities go to brokercheck.finra.org/firm/summary/136131. Advisory services offered through Ally Invest Advisors Inc., a registered investment adviser. Ally Bank, Ally Invest Advisors, and Ally Invest Securities are wholly owned subsidiaries of Ally Financial Inc. ally.com/invest/disclosures/. Securities products are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE
• Ally Invest doesn't charge commissions for stocks and ETFs priced $2 and higher. Stocks priced less than $2 are charged a base commission up to $4.95 plus 1 cent per share on the entire order. See ally.com/invest/commissions-and-fees/ for more information

Ratings and reviews

Recent update, or lack thereof, has made the app completely unusable. Buggy and crashes constantly. Used to work fine 4/5/24 Update: Ran the most recent update. Still can't use the app. Whenever you click buckets or boosters on the savings account page it crashes. When you click transfers, it crashes. Navigate to any detail in the spending account page it crashes.

Bank itself is great. However as an online only bank the app is a huge part of the experience. The app only functions a small percentage of the time. At the moment I'm unable to see transactions or make transfers. Last week I was unable to move money into savings or buckets. I turned off over draft transfers and they did it anyway instead of just declining my card like I preferred.

There was never anything wrong with the old Ally Auto app. It was easy to use and streamlined for a user-friendly experience. This app is not only difficult to log in to, but there are no options for a user to customize their banking experience; short of being forced to use the "chat" feature that is available for only 8 hrs/day instead of 24/7 like MOST banks' do in their apps. THe app will not show your auto accounts between the hours of 3am ET and 6am ET which is absolutely ridiculous!

What's new

Bugfixes and performance improvements.