Alexis B
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My app updated and will no longer open. It just sits on the white "Agorapulse" opening screen. Have tried restarting my device, uninstalling and reinstalling. Nothing works. This app was already a pain to use for my job and now it's not even functional. Edit: I have the latest version and it still wont load/open past the initial opening screen. I have been in contact with support and still haven't been able to use the app.
15 people found this review helpful
Hi Alexis, I'm so sorry to hear you are facing an issue with the mobile app since you updated. Can you double check that you are on the latest version of v10.5.17. I would like to ask you to contact us on support@agorapulse.com where our team are waiting to help you get this issue resolved ~ Ineke
Kathleen Martin
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It isn't opening even after clearing cache. Now after update it won't even open.
1 person found this review helpful
AgoraPulse
December 9, 2023
Hi Kathleen, I'm sorry you are facing an issue with the app not opening. I can see you have contacted our support team who will investigate this issue for you once they are available ~ Regards Ineke
Jay Chong Yen Jye (iamJayChong)
Worst experience ever to scheduling a new post at mobile apps. You have long paragraph and you need to swipe down to do some editing. The "Swipe Up" motion also closed down the "Schedule New Post" and leave NO DRAFT at all. I tried multiple times but totally can't schedule. I think you guys really need to change the swipe on mobile apps, it doesn't make sense!
27 people found this review helpful
AgoraPulse
November 15, 2022
Hi Jay, Im sorry to hear you are having issues with scheduling on the app. We did release a fix for the swipe issue recently, are you still facing this problem? Please always feel free to contact support@agorapulse.com where our team will be on hand to help resolve any issues you are facing. ~Ineke