Damian Palmer
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This app seem useless. You can't fund the app. When I tried to find it, it says, a pop up message has been sent to the number. Meanwhile, there is nothing like that. I downloaded the latest app. So, I don't think it's an issue with update. Most especially, it's even difficult for to understand what the is requesting. For example, when it says, enter a number, one does not know what number it requesting
157 people found this review helpful
Airtel Africa
July 31, 2023
Dear Damian, please update your app to the latest version to fix the problem, for further assistance, please send a mail via customerservice@smartcashpsb.ng with your phone number for support. Best Regards
Myafrotexturedhair
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All was going well with this app until I decided to upgrade my account with my NIN/BVN. It went downhill from there. I've been trying to login to no avail. The upgrade was successful as I was notified. Every attempt at logging in has been futile. I even sent a mail to their customer service, no response was gotten. Quite disappointing to be honest.
15 people found this review helpful
Airtel Africa
May 20, 2024
Dear Myafrotexturedhair,
Kindly send your Smartcash wallet number, NIN and BVN via customerservice@smartcashpsb.ng for further resolution.
ABDULAZEEZ MUKTAR GOGA
The most useless app ever seen! How on earth you so alleged said you credited ones account and to redeem it becomes a problem, in fact, a terrible problem. To recharge, transfer to wallet and to upgrade the wallet again - all are war on their own. This is really annoying to the last core. You either fix this glitch on time or you lose your customers!
69 people found this review helpful
Airtel Africa
April 12, 2024
Dear Abdulazeez,
Kindly know that this could be due to network issue. However, if issue still persist, please send your phone number via customerservice@smartcashpsb.ng for prompt resolution.