myAPP by Adapthealth

AdaptHealth LLC

About this app

myAPP by Adapthealth facilitates a direct dialogue between your number one source for medical equipment and you, the patient. Whether it is reordering supplies, checking on the status of your order or contacting customer service and more, it is all at the tap of a button when it is convenient for you, in real time. Better healthcare outcomes will be fostered with the additional reach and frequency of communication between you and the Adapthealth team.

Features Include:
- Easy ordering of Diabetes Supplies
- Customer support including Live Chat
- View and Update Profile
- View Delivery Documents and Receipts
- Notifications
- Secure Login
- Bill Pay with Interactive Voice Response

-Have questions? Easy contact with the Adapthealth Team.

Ratings and reviews

I had a great deal of difficulty resetting my password so I could use this. After more difficulty getting help (and there is no guide on the app on how to get app help), someone from Adapt reached out to me and we were able to fix the problem. myAPP seems to run very slow leading the user to think the input has either been lost or ignored, but then it responds. Much of the information needed is in there, and the Chat feature seems helpful for what is not

Can't login, username and password are correct. endless loading. app doesn't work at all. Seems like this has been reported a few times. Ive uninstalled & reinstalled, I've reset my password, I've tried on my WiFi then turned it off using my cell data, I've tried on multiple devices. This is a problem on the server, host, app end...not on the users end (My end)

This app does not reflect orders properly. I've had it about 2 weeks, and it has started crashing every log in attempt now. Most recent order was split into 2 separate ones, and it doesnt even show the outstanding order. My Insurance company is contracted with the DME supplier, so I'm stuck with them. Back to hour long waits on the phone again to get orders placed, order status, and complaints. I'll be deleting this app as it is useless and frustrating.

What's new

Enhancement to chat functionality
Bug Fixes