SAUMODIP DAS
Really loved this app. It is a very good platform to work for as a Freelancer. The question flow and the behaviour of most of the students is also top notched. The Dev support team or the HR team are also very much cooperative, inclusive and professional. Yeah once in a while there comes certain technical lag and unruly student behaviour but those are once in a blue moon and the concerned teams leave no stones unturned to address those. On top of that payment is also done punctually. AWESOME!!!!
22 people found this review helpful
Hi SAUMODIP DAS,
Thank you for your kind words. We will continue to develop this app to be a great platform for the tutors. Best regards, AIR MATH Team
Naina Tomar
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I have answered the doubts of many students but some of the students have neither ended the chat session nor gave any rating . In the app it is mentioned that a chat session ends automatically after 24 hours and task is marked as completed but it has been more than 24 hours and many of my chat sessions still haven't ended yet. The app is not automatically ending the chat sessions and because of that my solved problems count is very low. Please solve this problem as soon as possible.
7 people found this review helpful
Hello Naina Tomar, To assist with this issue, it would be helpful to have a little bit more information. Can you send any screenshots or screen record related to the issue? You can contact us at help@airmath.com and our staff will help you shortly.
Best regards,
AIR MATH Team
Mrityunjay
Earlier this app was good but in last few months they are changing terms and conditions continuously even flow of questions was not good and pressuring the tutors again and again and the most important thing is there is only one way communication. nobody hears tutor's problems and sometimes it feels like tutors are unskilled and daily wages workers and if you want to contact to HR they don't reply.
2 people found this review helpful
Hello Mrityunjay, We are sorry to hear that you have been disappointed by your experience. If you think your agency is not responsive you can contact us instead through this email help@airmath.com and our team will try to help you to the best of our knowledge. Thank you, AIR MATH Team